With text messaging becoming more popular than ever, customers and businesses experience increasing communications traffic. Apple’s iMessage service uniquely challenges organizations in several regulated industries. Firms must archive SMS messages iPhone to maintain compliance and secure their data.
The main concern with iMessage is how messages are delivered and encrypted from end to end. Until recently, there has been no reasonable iMessage archiving solution available. Hence, some businesses engage iMessage customers at the risk of compliance concerns.
Why Businesses Need to Archive Texts?
Most individuals think of texts as throwaway communications with no professional value. However, text messaging has become an essential platform for businesses to reach their customers. Regulated industries must consider messages with the same care as physical documents, email, and other forms of business communication.
Many regulations require a minimum retention period for clients’ communications. In the event of legal disputes or workplace conflicts, these conversations can help authorities properly investigate the matter. Companies should know how to archive text messages iPhone to protect and secure their reputation and potential penalties.
How to Archive iMessages?
The rise of texting and instant messaging has contributed to the convenience and efficiency of business communications. However, the lack of a compliant method to archive iMessages has been a concern for regulated industries. Here are some of the possible solutions:
- Connecting the iPhone to a computer and downloading the messages to a file
- Backing up iMessages to Apple’s iCloud storage
- Backing up iMessages to iTunes
- Printing the chat log for each conversation
- Taking screenshots of each message
These methods are manual, tedious, and time-consuming. Fortunately, there finally is an automatic, robust, and compliant approach.
LeapXpert introduced the addition of iMessage data capture and archiving to its system. Businesses can reach iMessage customers while being compliant with text archiving requirements.
Are you planning to invest in a reliable text archiving solution? You can consider LeapXpert for more archiving capabilities. Contact us today.